Niagara Falls, ON, April 4, 2013 – The Radisson Hotel & Suites Fallsview was presented with a 2012 Radisson President’s Award. The hotel was selected from among more than 420 Radisson hotels globally. This is the third year in a row that the Radisson Hotel & Suites Fallsview has won this award.
The President’s Award is presented to the properties that achieved top scores in guest satisfaction as measured by guest feedback for cleanliness and consistency in meeting (and often exceeding) the brand’s product quality standards. Javier Rosenberg, chief operating officer, Radisson, Americas and executive vice president of owned and managed hotels, Americas presented the award to Shelley Kemp general manager of the Radisson Hotel & Suites Fallview, at the company’s recent annual business conference.
This award recognizes those hotels and resorts that have consistently provided exceptional guest satisfaction and brand engagement with top scores in the following areas: service performance index, product performance index, loyalty performance index and cleanliness and conditions. The President’s award has become the symbol of outstanding quality for Radisson.
Radisson is one of the world’s leading global hotel brands. Radisson offers an upscale hotel experience serving both business and leisure guests with a range of World of Radisson features that are empathetic to the challenges of modern travel, including the 100% Guest Satisfaction Guarantee. In 2012, Radisson celebrated its 50-year anniversary, a testament to the staying power and popularity of one of the world’s most celebrated brands.
For reservations and more information, visit www.radissonfallsview.com .