Niagara Falls, Ontario – March 14, 2012 – The Radisson Hotel & Suites Fallsview was presented with a 2011 Radisson President’s Award. The hotel was selected from among more than 420 Radisson hotels globally. The President’s Award is presented to the properties that achieved top scores in guest satisfaction as measured by guest feedback for cleanliness and consistency in meeting (and often exceeding) the brand’s product quality standards.
Javier Rosenberg, chief operating officer, Radisson, Americas and executive vice president of owned and managed hotels, Americas presented the award to Shelley Kemp, general manager of the Radisson Hotel & Suites Fallsview, at the company’s recent Global Business Conference. This award recognizes those hotels and resorts that have consistently provided exceptional guest satisfaction and brand engagement with top scores in the following areas: service performance index, product performance index, loyalty performance index and cleanliness and conditions.
The President’s award has become the symbol of outstanding quality for Radisson. Radisson is one of the world’s leading global hotel brands. It delivers vibrant, contemporary and engaging hospitality that is characterized by its unique Yes I Can!SM service philosophy. Radisson hotels are first-class, full-service hotels that offer a range of “World of Radisson” services and amenities that have been created specifically to be empathetic to the challenges of modern travel, including its 100% Guest Satisfaction Guarantee.
For reservations and more information, visit www.radisson.com.